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​Behind the Hire | General Manager - Ojai, California

​Running a successful hospitality business today is about more than operational efficiency. Leaders are being asked to do something much harder: deliver consistency in an environment of unpredictability.

​Few hiring decisions are more critical — or more challenging — than selecting the right hospitality leaders. Many bad hires come from leaning too far in one direction: choosing someone...

The US hospitality industry is evolving faster than ever. Operators face rising labor costs, shifting guest expectations, and an increasingly competitive talent market.  Success in 2025 requires more than “post...

Top candidates are not just choosing a role; they are choosing to invest their career capital.If you want to attract the very best, tell a story worth joining and position...

On the latest episode of the Back of House podcast, Luke Butler and Megan Sullivan are joined by Eddy Buckingham, an accomplished hospitality entrepreneur with more than 20 years in...

​In a fast-paced, guest-first industry like hospitality, technical skills alone don’t cut it.The best hires bring a rare blend of emotional intelligence, adaptability, and a service mindset—and they elevate not...

​Despite active recruitment efforts, many employers are struggling to attract qualified candidates for key hospitality roles. The issue isn’t just availability, it’s a complex mix of shifting expectations, industry fatigue,...

​​In the latest episode of Back of House, hosts Luke Butler and Michael Rodrigues are joined by Jason Williams. Widely regarded as an industry trailblazer, Jason’s career spans award-winning bartending, a...